Privacy Policy

navorila respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://navorila.com/.

1. Information We Collect

When you visit our website, place an order, contact us, subscribe to our emails, or otherwise interact with navorila, we may collect information that you provide directly to us.

This information may include your name, billing address, shipping address, email address, telephone number, payment information, order details, account information, and any information you provide when contacting our customer service team.

We may also automatically collect certain technical information when you browse our website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and information about how you interact with our website.

2. How We Use Your Information

We may use your personal information to process and fulfill your orders, arrange shipping and delivery, process payments, communicate with you about your orders, provide customer support, respond to inquiries, maintain and improve our website, personalize your shopping experience, detect fraud and security issues, and comply with applicable legal obligations.

If you subscribe to our marketing emails, we may use your email address to send you information about products, promotions, special offers, and updates from navorila. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at support@navorila.com.

3. How We Share Your Information

We may share your personal information with service providers that help us operate our business and website.

These service providers may include Shopify, payment processors, shipping and delivery providers, email and customer service platforms, website hosting providers, analytics providers, fraud prevention services, and other business partners that process information on our behalf.

We may also disclose information when required by law, legal process, governmental request, or when we believe disclosure is necessary to protect our rights, customers, website, or business.

We do not sell your personal information for monetary consideration.

4. Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information in connection with the operation of our online store, checkout, payments, security, analytics, and related services.

Your information may be processed by Shopify and its service providers in countries outside your country of residence. Shopify’s handling of personal information is also governed by Shopify’s own privacy policy.

5. Payments

Payments made through our website are processed by third-party payment providers. navorila generally does not store complete payment card numbers on its own systems.

Payment providers may collect and process payment details, billing information, fraud-prevention information, and transaction details in accordance with their own privacy policies.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, maintain your shopping cart, process transactions, understand website traffic, improve website performance, and provide relevant marketing or advertising where applicable.

You may configure your browser to refuse or delete cookies. Some parts of our website may not function correctly if cookies are disabled.

7. Analytics and Website Performance

We may use analytics and performance tools to understand how visitors use our website, identify technical issues, improve navigation, and enhance the shopping experience.

These tools may collect information such as your IP address, device type, browser information, pages visited, and interactions with website features.

8. Marketing Communications

With your consent, or where permitted by applicable law, we may send you promotional communications by email.

You may stop receiving marketing communications at any time by clicking the unsubscribe link in a marketing email or by contacting us at support@navorila.com.

Even if you opt out of marketing communications, we may continue to send you non-promotional messages relating to your orders, transactions, account, or customer service requests.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, accounting, or regulatory obligations.

When personal information is no longer required, we may securely delete it, anonymize it, or retain it only where legally necessary.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Because we use Shopify and other service providers, your personal information may be transferred to, stored in, or processed in countries outside your country or region.

Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are conducted with appropriate safeguards.

12. Your Privacy Rights

Depending on where you live, you may have rights to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to or restrict certain processing, withdraw consent, or request a copy of your information.

To exercise an applicable privacy right, contact us at support@navorila.com. We may need to verify your identity before completing your request.

You may also have the right to lodge a complaint with the relevant data protection or privacy authority in your jurisdiction.

13. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

14. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage you to review the privacy policies of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. Your continued use of our website after an updated policy is posted means that you acknowledge the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy or how navorila handles personal information, please contact us at:

navorila

Email: support@navorila.com